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STORE POLICY
CUSTOMER CARE
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We are committed to providing high-quality, eco-friendly fine jewelry crafted with organic freshwater pearls, natural gemstones, gold, and silver.
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Our team of experienced and friendly customer care specialists is here to assist you with any questions, concerns, or customization requests.
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You can contact us via email, phone, or live chat during our business hours. We typically respond to inquiries within 24 hours.
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We are committed to providing exceptional customer service and strive to exceed your expectations in every interaction.
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If you are not satisfied with your purchase, please contact us and we will do our best to resolve the issue to your satisfaction.
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We value your feedback and suggestions, as they help us improve our products and services.
PRIVACY
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We respect your privacy and are committed to protecting your personal information.
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We collect and use your personal information only to fulfill your order and provide a personalized shopping experience.
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We do not share or sell your personal information to third parties unless required by law.
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We use secure and reliable payment processing systems to protect your financial information.
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We use cookies to personalize your shopping experience and analyze website traffic. You can adjust your cookie preferences in your browser settings.
SAFETY
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We use only eco-friendly materials and sustainable production methods to ensure the safety and quality of our jewelry.
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We carefully inspect each piece before shipping to ensure it meets our high standards.
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We recommend storing your jewelry in a safe and dry place when not in use.
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We recommend removing your jewelry before engaging in activities that may damage or harm it.
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We recommend having your jewelry inspected and cleaned regularly by a professional jeweler to maintain its beauty and integrity.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
WHOLESALE INQUIRIES
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