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  • Please allow 1-2 weeks for your custom product to be created, before shipping with your chosen shipping speed at checkout.

  • We ship worldwide using secure and reliable carriers.

  • Shipping fees vary depending on the destination and shipping method.

  • We will provide a tracking number once your order has been shipped.

  • Orders over $99 USA / $199 INTL receive free shipping.

  • Orders under $99 USA / $199 INTL will be charged for shipping costs depending on your chosen delivery method and country. Full prices and speed options will be displayed at checkout. 

  • *please allow a few days extra to ship during holidays & site-wide sales.


  • No returns on personalized items. Customized jewelry orders are final sale and cannot be returned or exchanged. We will confirm the design with you before shipping.

  • Finished products can be returned or exchanged within 30 days of purchase, please provided they are in their original condition and packaging.

  • Shipping fees for returns/exchanges are the responsibility of the customer, unless the product is defective or damaged.

  • To initiate a return or exchange, please contact us with your order number and reason for return/exchange.

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